How long has Documents and Designs been in business?
Documents and Designs was started in 1991 creating hand painted documents and certificates, and has expanded to other products since then.
What products do you offer?

Documents and Designs creates products for special events, focusing primarily on weddings. We do also have a line of products for bar and bat mitzvahs, anniversaries, births, and christenings. Our specialties include:

Do you have a store?
We do not currently have a store our customers can visit to browse our products. However, if you live in the upstate New York area, you may pick up your order when it is finalized.
Do we need to use a specific design on the site or can we mix design elements to create a unique product?
Be creative! You are more than welcome to mix and match different design elements together to create a unique design.
Can I find your illustrations elsewhere?
Most of the illustrations you will find on our site are exclusive to us and cannot be found anywhere else.
What kind of paper do you use?

The type of paper used depends on the product we are printing. Seating charts, documents and certificates are printed on a Somerset watercolor paper. Thank You Notes are printed on a linen paper and comes with matching linen envelopes. The rest of our products are printed on a Strathmore 88lb. Cover Bristol card stock, which is a bit heavier than a standard greeting card stock. All the paper we use comes in three colors; white, antique white, and ivory.

What paper and ink colors are available?
All of our products can be printed on white, antique white, or ivory colored paper. We can generally use any color ink you would like, however, small text should be printed in black or another very dark color, as it will be much easier to read.

Availablility

Business Hours: Mon-Fri, 9am-5pm EST

Email: custserv@documentsanddesigns.com

Telephone: (518) 668-4334
(518) 668-4994

Address: 32 Sewell Street
Lake George, New York 12845

Thank you for taking the time to contact us. We will do our best to respond to any inquiries within 1-2 business days.

If you are in need of immediate service, please do not hesitate to call us at (518) 668-4334, Monday-Friday, 9am-5pm eastern time.

Thank you once again,
Documents and Designs

Documents and Designs, LTD.
32 Sewell Street
Lake George, New York 12845

Office: (518) 668-4334
custserv@documentsanddesigns.com

The Proofing Process is Free!

Regardless of if you choose a design exactly as-is on the website, or if you decide to change customize it, you will receive a proof and will have the opportunity to make any changes. Proofs will be sent within 1-3 days via e-mail, and can also be viewed and approved online by visiting "My Account". You may ask us to make changes via email or over the phone, and we will create an updated proof. The proofing process continues until you are completely satisfied.

Generally, from start to finish, it will take less than one week.

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